![]() ![]() ![]() Nothing in boot process so, no agent or blizzard stuff in activity monitor. To have the less “interferences”, i do all my test in a new admin account, which is empty, the only stuff who boot is istats (which i close each time). If you have issues pasting here, use Pastebin and post the end of the link. Copy and paste the text file created and paste it between two ~~~ like so: ~~~ txt file instead of crash to be uploaded through the support portal.Ĭopy and paste the file here. Note: The file may need to be changed to a. This should make it easy to find the specific crash for the application or game. It will list the application, then the date. This will display a list of crashes (.crash file).Click on “User Reports” on the left menu.Open the Console application by typing “Console” into the Spotlight (Search Icon).If you have trouble with locating the file. If it continues, does the crash have anything that says it quit unexpectedly? If so, click Report… and save the file. Could you check if Filevault is currently active?.There’s a few suggestions that I have for you to address these concerns. Looking into this a bit deeper, I’m concerned that there may be some sort of corruption or memory issue causing these core foundation loops and other issues with the MUX devices and BTT, or if its just the Xcode crashing in Catalina. I’ll try my best with what we have to see if there’s any additional troubleshooting options we can offer Please continue to communicate with our Technical Specialists on the ticket chain that’s currently open. This makes the issue a bit more complex than what we can offer troubleshooting for on the forums. Before each of the crashes, it shows the BetterTouchTool and a device disconnected in the Mac logs. It looks like there’s some issues with the Core Foundation when launching the Blizzard Application. The crash itself is happening with the browser that the Blizzard Application uses. There isn’t any known issues with the Blizzard Application crashing during launching or installing on Macs at the current moment. If we can gather enough, we can see if any additional information is needed and alert our network engineers.Hey, woOtzee! Moved this over to the Mac Technical Support forums. We appreciate the help diagnosing this from you and any tests that are provided are diagnosed and compared. The region switch to Americas is a temporary workaround, but its not something that we consider a permanent fix. If our team finds something, we may be able to tweak something to fix or figure out what other information can be gathered to find the problem. ![]() This information is useful for our network engineers and if the tests do come back clean, we can have them run a reverse test to you and see if the problem is somewhere between the connection route from us to you. The tests requested is intended to check if there’s a common peering issue that’s shared or if its one of our peering partners that we can reach out to. ![]() We aren’t seeing the drops at this very moment, which is why we are requesting this information. In these situations, we see that drops in connection that can help our network engineers to reverse the connection test and find where the problem is. We are aware of some of the authentication issues the last couple of days for the EU region. WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | US server works but with no friends online, etc. Still having these problems getting online on EU battlenet app to. ![]()
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